So you’ve got an amazing person doing your law firm intake. She’s great on the phone. Clients love her. She gathers all the right information. But what happens when she’s not...

Non-utilized talent is the greatest source of waste for most firms, and it often starts at intake.

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Throughout this month’s series of tips, we’ve been...

If you don’t have a clear intake process, chances are you’re not consistently gathering the right information from your new clients at the beginning of every matter. And that means...

Does your intake process make a good impression on your clients? It’s your client’s first experience with your firm, and it’s where you gather the critical information that allows...

Remember when we thought 2020 would never end? Now, we are already approaching the end of the first quarter of 2021! It’s time to get serious about your matter management system.

Last month,...

You did it! You survived one of the most difficult years in recent memory and you made it to 2021. Take a moment to feel grateful for everything you learned and accomplished in 2020; this is...

There’s just one month left in 2020. If you haven’t already set your goals for 2021, we want to challenge you to do it today. Create a solid foundation now that will lead to real...

Since the pandemic began, we’ve spent more hours than ever in online meetings, and they can be exhausting! Right? It turns out that although platforms like Zoom have enabled us to work...

Hello and welcome back to Gimbal’s Tip of the Week: practical suggestions for building a more profitable and productive law practice. Today, we are sharing a tip to help you get more out of...

This week, on Gimbal’s Tip of the Week we are sharing a tip for optimizing your business development strategies from Tea Hoffmann, the Legal Business Development coach inside our Practice...

We often get asked about the ROI of process improvement projects. Everyone’s focused on the money. Today we talk about the qualitative benefits you and your team will experience when you...

The hardest part of making changes in your law practice is avoiding the inevitable slide back into the old ways. We are wrapping up our review of the Practice Accelerator Framework with five tips...